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Return/Exchange Info:

If for whatever reason you aren’t happy with your purchase please let us know within 15 days. Your item must be unused and in same condition you received it. If 15 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To request a return, please email with your order number and we will get back to you shortly! We are a tiny team, please be patient.

We will refund your credit card for the purchase price of the merchandise minus shipping costs. We do not refund original or return shipping costs. We have the right to deny credits if the merchandise returned does not meet our requirements.

To return your product, you should mail your product to: 6215 Overlook Court, Greendale, WI 53129

To maintain the integrity and cozy feels of your 1,2,3 Ciao piece, we recommend machine washing cold and line drying to prevent shrinkage.